We complement our traditional distribution business with fee-based logistics and fulfilment services. Many of our vendors have multiple go-to-market strategies, for instance, they may do direct sales to certain end user segments, or into the retail channel. Through our Logistics services offering, we provide a financially attractive, variable-cost business model in which vendors leverage our existing investments in product inventories, logistics and fulfilment processes to address these market opportunities.
Speed of Execution & Consistency of Service
We are focused on providing quick and efficient order fulfilment and consistent on time and accurate delivery to our customers around Asia-Pacific. We constantly measure and monitor our performance based on parameters such as competitive pricing and consistency of service, responsiveness and product knowledge, accuracy and on-time delivery, product and credit availability.
Intelligent and Time-Tested Business Systems
Our suppliers and customers frequently tell us that our IT systems provide a significant competitive advantage, setting a performance benchmark for the industry. We aim to make it easy to conduct electronic commerce with Ingram Micro, creating the operational efficiencies and cost advantages that our market demands.
For resellers, there is also the option of using the Ingram Micro web site. This vital business resource provides product and marketing information, real-time ordering, pricing, product availability, order status information and much more. These password-protected web sites are available 24/7 for our reseller customers to use anywhere and anytime at their own convenience. Today in Asia Pacific, more than 65% of our reseller orders are received via our suite of e commerce systems.