Supply Chain

Supply Chain

At Ingram Micro, we recognize the importance of engaging our supply chain partners in our social responsibility efforts. In 2017, we introduced a  supplier code of ethics in alignment with the code of conduct of the Responsible Business Alliance. Our next steps include the following:

  • Introduce supplier risk evaluations for key suppliers with the objective to collaboratively develop corrective action plans
  • Actively engage suppliers and encourage adherence to best practices in corporate responsibility
  • Improve supplier awareness of Ingram Micro’s CSR policies and programs
  • Continue to work with key suppliers to identify materials and solutions that reduce environmental impact

Conflict Minerals, Slavery and Human Trafficking

Ingram Micro does not manufacture or contract to manufacture, but with access to nearly 80% of the world’s IT spend, we touch nearly every piece of technology in circulation. Many of these devices require certain minerals for production, including gold, tantalum, tin or tungsten. When these materials are sourced in conflict regions, specifically the Democratic Republic of the Congo and adjacent territories, proceeds may fund armed conflicts and perpetuate human rights violations. We therefore included requirements for the responsible sourcing of minerals in our supplier code of ethics. To learn more about our position on conflict resources and human rights, please read our  Global Human Rights Policy (PolĂ­tica Mundial de Derechos Humanos). Ingram Micro is a member of the Responsible Minerals Initiative (RMI).

Furthermore, Ingram Micro strongly supports the eradication of slavery and human trafficking. Please see our statement on these issues in compliance with the UK Modern Slavery Act of 2015 here. When evaluating our suppliers, we’ll look closely at areas with potential for human rights risks.

Product Lifecycle Management

In 2016, 44.7 million metric tons of electronic waste were generated worldwide (Global E-waste Monitor). Only about 20% of e-waste is recycled through appropriate channels. Ingram Micro provides solutions supporting reverse logistics including returns management, repair and asset management and recycling programs for carriers, original equipment manufacturers (OEMs) and insurance providers to reduce the environmental impact of waste electronics. Please visit the following link to learn more about the various services we offer: Lifecycle Services.

Customer Data Protection

At Ingram Micro, we are committed to the protection of customer data, a critical component of our social responsibility efforts. In addition to the implementation of Security Management Systems to ISO 27000, we offer IT asset disposition, including onsite data destruction to protect sensitive customer information.

Please visit the following links to learn more about these services.

IT Asset Disposition (ITAD)
Onsite Data Destruction