Europe Technology Solutions

About Europe

Ingram Micro Europe is a leading IT supply-chain, mobile device lifecycle services and logistics solutions provider with global scale, yet local European knowledge and presence.

Part of Ingram Micro Inc., the world's largest wholesale technology distributor, the European business has grown organically and through acquisition since its inception in 1989, to now serve a diverse base of resellers and over 600 of the world’s most recognised IT and mobility technology brands.

Broadest IT and Mobility Portfolio

Customers benefit from access to the broadest IT portfolio with hardware and software from over 600 brands. This has been enhanced with the addition of the world’s leading smartphone, Tablet and companion product vendors, to provide a single source to Europe’s largest IT and mobility portfolio.

Brands ranged and supported include Acer, Apple, Canon, Cisco, Dell Technologies, Fujitsu, Huawei, Hewlett Packard Enterprises, HP, Lenovo, Microsoft, Samsung, V7, Zebra and so many more.

Enhancing Our Resellers Experience

Serving over 80,000 resellers, we have un-paralleled coverage of the channel from VARs to retail, online to mail order, Network Operators to enterprises.

A growing number of Resellers continue to put their trust in the Ingram Micro brand to deliver a seamless, engaging and rewarding partnership. Partly due to our single source access to the latest IT and mobility products and solutions, but also the immense value we deliver to enhance doing business with us.

Resellers can expect to benefit from a variety of enhancements including:

  • Pre-and post sales support
  • Technical support
  • Credit and financing services
  • Training, education and certification
  • eBusiness suite of tools
  • First class logistics and fulfillment services
  • Marketing and channel development services
  • Professional services
  • ISV Enablement services

First Class Logistics

We complement our traditional distribution business with fee-based logistics and fulfillment services. Many of our vendors have multiple go-to-market strategies, for instance direct sales to certain end user segments, or into the retail channel. Through our logistics services offering, we provide a financially attractive, variable-cost business model in which vendors leverage our existing investments in product inventories, logistics and fulfillment processes to address these market opportunities.

Un-matched European Footprint

No other distributor partner has the pan-European presence, channel depth or reach that we can provide our customers. A physical presence in 25 countries enables us to transact and support customers in over 30 countries throughout Europe.

Strategically located Advanced Logistics Centres and Distribution Centers ensure we are located where our customers need us most.

Service Quality

We constantly measure and monitor our performance based on metrics such as our price and consistency of service, responsiveness and product knowledge, accuracy and on-time delivery, timeliness, fulfillment, product availability and credit availability. All designed to ensure we deliver our customers a superior service experience.

Creating and Growing Channels For Our Vendors

The world’s leading IT and mobility vendors depend upon Ingram Micro to represent their products and brands to the reseller channel. Across Europe, we facilitate timely and effective access to 80,000+ resellers.

Vendors rely on our infrastructure for cost-efficient order management, product delivery and credit management, also typically taking advantage of our professional marketing capability to deliver effective demand generation programs, driving incremental sales on brand, on time and on budget.

Intelligent Business Systems

Our suppliers and customers frequently tell us that our IT systems provide a significant competitive advantage, setting a performance benchmark for the industry. We aim to make it easy to conduct eBusiness with Ingram Micro, creating the operational efficiencies and cost advantages that our market demands.
For resellers, there is also the option of using the Ingram Micro website. This vital business resource provides product and marketing information, real-time ordering, pricing, product availability, order status information and much more. Today in Europe, more than 65% of our reseller orders are received via our suite of ecommerce portals.

In addition we create Webshops for our resellers and vendors, to ensure them of a timely, professional and additional route to market for their specific needs.